Frequently Asked Questions

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Q: Will the Bioniser damage my pool cover?
A: No in fact it will lengthen the life span of your pool cover as chlorine is shown to deteriorate pool covers even in moderate quantities. Bioniser operates with much reduced chemical usage and the use of chlorine with a Bioniser is optional and unnecessary in most situations.

Q: Do I still use my Salt Chlorinator?
A: No but some pool owners leave their chlorinator connected after fitting a Bioniser and operate it with a low salt level now and then to oxidize the pool instead of adding an oxidizer.

Q: Do I have to change my pool water if I have had a salt pool?
A: No the Bioniser will operate effectively in any water and the salt will reduce to an unnoticeable level after a time. Adding water to your pool will hasten this.

Q: Is the copper and silver in the water unhealthy or unsafe?
A: Not in the slightest. The copper levels maintained are less than specified for drinking water (pool and spa water is classed as recreational water) and the World Health Organization – WHO – has confirmed that silver is safe at high levels in drinking water. Silver is known as “Nature’s Antibiotic” and is still used in hospitals today.

Q: Do I still have to add stabilizer (isocyanuric acid) to the pool water?
A: No, stabilizer is used to maintain chlorine levels in pools that use it. If you choose to oxidize the pool or spa with something other than chlorine you will not need stabilizer. Stabiliser is currently classed as a Toxicity Level One chemical in the USA by their Environmental Protection Agency (EPA). Use of it is banned in indoor pools and it is prohibited from swimming in levels higher than 30ppm in outdoor pools. There are many documented cases of serious physical harm being suffered by swimmers exposed to high levels of chlorine stabilizer.

The APVMA (Australian Government Body in Charge of Regulating Pool Chemicals) does not class stabilizer as a pool chemical and has therefore not required it to be registered as such. If it were to be assessed under the current APVMA guidelines for Swimming Pool and Spa Chemicals it would no doubt fail the toxicity test contained within these guidelines. Failing this toxicity test by stabiliser would then necessitate the recall of all stabilized chlorine for sale in Australia. We mention this because the APVMA was maligning ionisers here in Australia for several years.

This situation arose when the APVMA demanded that our copper and silver anodes be registered as a swimming pool “chemical” under the banner of “protecting” the public. There has been no recorded incidence due to ionizer use in Australia and there are tens of thousands of ionized pools in Australia at present. This is not the case with chemical controlled pools where problems with skin, respiratory tract malfunction, eyes,  and digestive disorders abound. The fact that chlorine creates trihalomethanes that are proven carcinogens and are present in most chlorine pools gives even more credence to the argument that ionization is by far the safer alternative.

Copper is present in much greater amounts in your drinking water than in a pool fitted with a Bioniser. Silver is approved for ingestion in water, with no upper limit on the quantity present, set by none other than the World Health Organization (WHO). We have, at our office, a packet of stabilizer that was sold in Australia that says “may cause death in children”.  This is the voluntary warning from the manufacturer yet the APVMA insists there is no reason to register this chemical.
You be the judge.

This story was not included here with the intention of maligning the work of the APVMA it is to show how some potentially harmful chemicals can slip through the cracks via bureaucratic processes thus placing the unsuspecting public at potential risk. 

Q: Do I need a separate timer for my pool filter pump?
A: No the Bioniser controls the pump and has a separate inbuilt timer that switches the pump on and off.

Q: How long do I need to ionize my pool/spa each day?
A: The Bioniser instruction book will guide you with this. Please read it before emailing or calling us with any queries.

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Q: Do I still have to balance the pool/spa water?
A: Yes and we advise a weekly check of the water to maintain the pool water balance. See instructions.

Q: Will the ionized pool water affect my Asthma badly?
A:  The water in an ionized pool has been shown to have no aggravating effect (such as chlorine may have) on Asthma sufferers.

Q: What if the pump runs dry will the Bioniser be damaged or catch fire?
A: Unlike many chlorinators the Bioniser will suffer no damage or create a hazard if water is not passing through the pipe containing the anodes.

Q: How good is the Bioniser?
A: Good enough for the company to offer a risk free 90 day trial period as well as a 5 year pro-rata warranty with a full replacement clause for the first two years. We don’t know of any other pool product that can match this.